Distribution Dirigo Partners is prepared to evaluate and consult in the following aspects of warehouse management: - Vendor routing guide/compliance - Wages relative to similar jobs in area benchmarked? - Organizational structure Internal customer alignment Job descriptions/performance objectives/ linkage with dept and company goals - Management of seasonal/cyclical fluctuation - Employee turnover - General housekeeping/safety - Physical inventory/cycle counting - Capacity - Receiving Volume and pattern of receipts Metrics/dept and individual variance analysis Inbound shipping costs QA process Putaway directed or random? Use of barcoding/RF Velocity reporting and slotting Advance ship notification (ASN)? Written Standing Operating Procedure (SOP)? - Pick/pack/ship Pick gen process Frequency of order runs Picking document Metrics variance analysis (RoV) Picking process walking distance, touches, climbing SOP? Packing process and station layout Package inserts program Shipping carrier(s), cost, transit times, reliability - Replenishment Timing and frequency Process Metrics variance analysis (RoV) Case replenishment of fast movers? Congestion? (e.g. does replenishment take place at same time as picking?) - Returns Policy on returns and exchanges Process Turnaround time Metrics variance analysis (RoV) SOP? QA/ return to stock (random returns put-away?)/return to vendor % return to stock Receipt notification to customer? Return reason reporting active and continuous returns reduction effort? Returns abuser tracking? |