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Who We Are:
Scott Bryant
Dan D'Entremont, CPA   
Anne-Marie Tardif

What We Do

The Dirigo Difference

Contact Us

From The
Dirigo Press

Articles:
Call Center Sourcing
HR Planning in the Call Center
Individual Contribution
Potential of Teams
High-touch Technology
Strategic Execution

Press Releases:
21 February 2005
01 September 2005

 

Mailing Address
32 Waterview D
r.
Auburn, Maine  04210

Phone:
(207) 240-5688

Fax:
(207) 669-8303

Distribution – Dirigo Partners is prepared to evaluate and consult in the following aspects of warehouse management:

-         Vendor routing guide/compliance

-         Wages relative to similar jobs in area –    benchmarked?

-         Organizational structure

            Internal customer alignment

              Job descriptions/performance objectives/
            linkage with dept and company goals
               
-         Management of seasonal/cyclical fluctuation

-         Employee turnover

-         General housekeeping/safety

-         Physical inventory/cycle counting

-         Capacity

-         Receiving

Volume and pattern of receipts

Metrics/dept and individual – variance analysis

Inbound shipping costs

QA process

Putaway – directed or random?

Use of barcoding/RF

Velocity reporting and slotting

Advance ship notification (ASN)?

Written Standing Operating Procedure (SOP)?

-         Pick/pack/ship

Pick gen process

            Frequency of order runs

            Picking document

Metrics – variance analysis (RoV)

Picking process – walking distance, touches, climbing

SOP?

Packing process and station layout

Package inserts program

Shipping – carrier(s), cost, transit times, reliability

-         Replenishment

Timing and frequency

Process

Metrics – variance analysis (RoV)           

Case replenishment of fast movers?

Congestion? (e.g. does replenishment take place at same time as picking?)

            -     Returns

Policy on returns and exchanges

Process

Turnaround time

Metrics – variance analysis (RoV)

SOP?           

QA/ return to stock (random returns put-away?)/return to vendor

% return to stock

Receipt notification to customer?

Return reason reporting – active and continuous returns reduction effort?

Returns “abuser” tracking?

 

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Copyright © 2003-2007  Dirigo Partners, LLC   Last modified: 05/07/2007