Linked Below Are Articles Of Interest From The Dirigo Press.  All are in PDF format.  You may download the free Reader by clicking on the Adobe icon.    

Articles: 

• Call Center Sourcing
• HR Planning in the Call Center
• Individual Contribution
• The Potential of Teams
• High-Touch Technology
• Strategic Execution

We welcome your comments and constructive dialog on any of the above articles. 

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Press Releases

• February 21, 2005
• September 1, 2005
   

Copyright © 2003-2007  Dirigo Partners, LLC   Last modified: 05/07/2007