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Call Center Sourcing
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Individual Contribution
Potential of Teams
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Press Releases:
21 February 2005
01 September 2005

 

Mailing Address
32 Waterview D
r.
Auburn, Maine  04210

Phone:
(207) 240-5688

Fax:
(207) 669-8303

For Immediate Release
February 21, 2005

 

                   Contact: Greg Driscoll                or Scott Bryant
                   Dirigo Partners LLC
                                (336) 634-1720

Dirigo Partners, LLC Completes Successful First Year

Consulting Firm Offers Relevant Expertise and Practical Solutions For A Growing List Of Satisfied Clients

SUMMERFIELD, North Carolina – Scott Bryant and Greg Driscoll announce a strong start to their newly launched business with the successful completion of key engagements for a variety of established and growing businesses.

Dirigo Partners LLC is a general management consulting practice serving direct marketers, retailers, and companies moving into the direct marketing space. Bryant and Driscoll launched the North Carolina - based business at the end of 2003, building upon their extensive experience as corporate executives in the direct marketing and retail business.

“What has been interesting thus far is how the business has evolved from our original concept,” said Bryant  “We were expecting to do project work in our respective areas of functional expertise – finance, operations, customer service, inventory management, and technology implementation. While we have completed projects in each of these disciplines, we have found we can add the most value when partnering with companies to assist in the development of solid business plans and then working with them to effectively execute those plans.”

Bryant brings senior executive experience in operations, customer service and technology at Newroads Inc., Mark Group and L.L. Bean. Driscoll served as Chief Financial Officer for both Levenger, Inc. and Vermont Country Store after a fifteen year association with L.L. Bean, heading up the company’s strategic planning and treasury departments.

After their first year, the two are seeing steady results. Stonewall Kitchen, a Maine - based premier producer of high quality specialty foods and complimentary products for home and garden, sought out Dirigo Partners for help with their strategic business plan.  The company was looking to build upon their success to date with a forward-looking strategy for profitable growth.

“Scott and Greg were recommended to us by our banker,” said Lori King, CFO of Stonewall Kitchen. “After working with Dirigo Partners, we now have a clear direction for the next three to five years and a solid plan for optimizing all of our business channels – retail, wholesale, catalog, and web.”   John Civali, SVP of Operations for Appleseed’s, a successful and well-established upscale women’s apparel company, adds, “Dirigo Partners worked closely and well with our key people to identify improvements in day-to-day operations as well as to develop strategies that will help position us for long-term success.  Their recommendations were solid, practical and achievable.”

            The ability to provide collaborative high-value-added general management consulting throughout the direct marketing and retail industries is something which Driscoll feels sets them apart from other firms.

 “Scott and I have the advantage of recent executive experience with companies as large as L.L. Bean and consulting work with clients that are emerging, nimble marketers,” said Driscoll.  “Along with our work in strategy development, we have assisted companies in arranging third party call centers, interim financial management, corporate training programs, and even executive recruitment.”  Brian Gowen, CFO of outdoor retailer and cataloger Orvis, was one of Dirigo’s early clients and collaborated with the partners to develop a financial management training program for Orvis executives.  Gowen says, “Working with Greg and Scott, we were able to deliver a program that combined the extensive experience Dirigo Partners brings to the table with processes and practices unique to our company.  This project has really helped our team understand and support best practices in financial management here at our company.”

About Dirigo Partners

Dirigo Partners is a consulting practice with expertise in customer service, telecommunications technologies, strategic/business planning and financial management. They provide broad and deep experience in direct marketing, retail, third party call and distribution centers, non-profit governance, all aspects of financial management, and strategic planning for small, medium and large sized organizations.

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